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- Shipping & Returns
Designed by the French designer JC Desevre and reminding us of the Victorian era, the Medallions deck is the result of 18 months of assiduous experimentation and meticulous work.
Produced using only high quality materials, the deck promises to be one of the finest creations produced by Theory11 so far. The deep brown tuck box boasts ultra-lux matte paper and gold foil. The remarkable design is emphasized by embossed stitch elements and a signature gold foil sticker seal.
The custom court cards and Ace of Spades are hand-illustrated and feature metallic inks. Due to their thin borders, the Medallions fan, spring, shuffle, and deal remarkably well.
The deck includes two custom Jokers, an Ad card, and a double backer.
Shipping & Returns
All of our products are shipped through the United States Postal Service by Priority Mail or First Class Mail.
We ship all over the world from within the United States to Canada and overseas. Insurance is included with all orders and is priced into the shipping cost. All orders will include a tracking number after it has shipped.
Orders are shipped on Monday through Friday. Orders received before 4:00 PM EST are generally shipped the same day.
Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Gift cards are non-returnable.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
We cannot issue refunds for shipping charges.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 business days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com
ShippingTo return your product, you should mail your product to:
11231 US Hwy 1 #340
North Palm Beach, FL 33408
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.