Shipping policy

Lost/undelivered or stolen Packages

Rareplayingcards.com uses tracked deliveries only, to ensure that packages are not lost by the courier companies and that the clients can track their packages from start to finish.

Rareplayingcards.com does not control or have any influence on the shipping timelines and operational procedures deployed by these companies.

In light of the above the clients understand and undertake that Rareplayingcards.com cannot be held accountable for delayed, lost, stolen, undelivered or incorrectly delivered packages once the order has left our warehouse and a tracking number has been assigned to the package.

If your package is lost, stolen, or not delivered or you are facing trouble tracking down a shipment, you’ll need to contact your local post office and/or parcel carrier for assistance. Please note it is their responsibility to deliver your package once we hand it over to them and subsequently your responsibility to hold them accountable for your loss.

Rareplayingcards.com shall not be liable for refunds or replacements if an item is lost or stolen after delivery is completed.

In the event an order is shipped and subsequently reported to be "delivered" by the Mailing Company but the customer does not receive the order, believing it to be held by customs, misplaced, lost or stolen, then the Customer must take up the matter with the Mailing Company or Local Custom/Post Offices ( for international orders) and inquiring as to why they did not receive their order. For stolen items again Rareplayingcards.com cannot be held accountable and a claim with the local police department should be lodged.

PLEASE CONSIDER THE SITUATION AND SECURITY OF YOUR POST BOX AND YOUR NEIGHBORHOOD BEFORE PLACING ORDERS.

To ensure such scenarios do not take place Rareplayingcards.com uses only "Tracked Delivery" for all orders therefore the matter along with any claims must be taken up with the local post office and/or parcel carrier and not with us.