Shipping & Returns
Please understand standard delivery timelines are not applicable till the pandemic ends. Delays are normal and should be expected, especially for UK and other international countries.
Please use our shipping calculator during checkout for accurate shipping rates through the United States Postal Service.
All of our products are shipped through the United States Postal Service by Priority Mail or First Class Mail. We are unable to ship on postal holidays. For a full list of postal holidays click here.
We ship all over the world from within the United States to Canada and overseas. If you do not see your country listed please contact us firstname.lastname@example.org
Orders are shipped on Monday through Friday. Orders received before 3:00 PM EST are generally shipped the same day. This is not a guarantee but we try our best to get them out before the deadline!
Please note: RarePlayingCards.com is not responsible for orders confiscated or withheld by local customs in the jurisdiction of the client.
In order to avoid such a circumstance RarePlayingCards advises all clients to ensure that their local Custom Laws and Offices allow for the import of any items from RarePlayingCards before ordering them.
In such circumstances, RarePlayingCards shall not be liable for refunds once the order has been processed and sent out for shipping and can only facilitate in providing shipping details as documented by the Courier Companies engaged in such a shipment.
RarePlayingCards.com is not responsible for customs fees incurred from imported goods. Any import fee or tax for non-domestic orders is the responsibility of the customer. We appreciate your understanding!
Lost/undelivered or stolen Packages
RarePlayingCards cannot be held accountable for lost, stolen, undelivered or incorrectly delivered packages once the order has left our warehouse and a tracking number has been assigned to the package.
If you package is lost, stolen, or not delivered or you are facing trouble tracking down a shipment, you’ll need to contact your local post office and/or parcel carrier for assistance.
RarePlayingCards shall not be liable for refunds or replacements if an item is lost or stolen after delivery is completed.
In the event an order is shipped and subsequently reported to be "delivered" by the Mailing Company but the customer does not receive the order, believing it to be held by customs, misplaced, lost or stolen the Customer must take up the matter with the Mailing Company or Local Custom/Post Offices ( for international orders) and inquiring as to why they did not receive their order.
To ensure such scenarios do not take place RarePlayingCards uses only "Tracked Delivery" for all orders therefore the matter along with any claims must be taken up with the local post office and/or parcel carrier.
Our return policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Gift cards are non-returnable.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
We cannot issue refunds for shipping charges.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 business days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com
ShippingTo return your product, you should mail your product to:
202 N Great SW Pkwy
Grand Prairie, TX 75050
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.